AI-Moderated Telephone Research

We are introducing AI-Powered Computer-Assisted Telephone Interviewing, or CATI, a revolutionary method for advancing contemporary research. This innovative approach by Terapage transforms telephone research with adaptive probing, global recruitment, multilingual transcription, efficient scheduling, compliance adherence, and sophisticated AI analysis. Traditional telephone interviews often require significant time and resources. Our platform streamlines this process, enabling organizations to conduct comprehensive research across multiple regions, irrespective of time zones, languages, or dialects. We recognize that many organizations need telephone interviews completed within a tight timeframe, typically six months. Historically, this involved hiring regional research teams and local moderators for each market, a process that consumed considerable budget, time, and coordination. With AI-powered CATI, we change the entire equation, making your research faster and more efficient. Platforms like Terapage allow us to tap into a vast telephone directory, recruit participants through multiple channels, and deploy AI moderators who can speak any language or dialect fluently. This capability ensures deep, probing interviews that previously demanded a trained human for every call. This means no more strenuous hiring sprees, no complex scheduling across different time zones, and absolutely no compromise on the depth or quality of your organizational data collection. CATI, or Computer-Assisted Telephone Interviewing, is a modern qualitative market research method where interviewers conduct surveys over the phone while using computer software to guide the questions, record responses in real-time, and manage the survey logic throughout the interview. Our AI-powered CATI reimagines the traditional phone survey by replacing the human moderator with intelligent AI agents, making data collection faster, more automated, and more efficient. Modern market research platforms like Terapage are no longer just applying AI to one part of the process; we have integrated it into every stage of CATI. We conduct adaptive phone interviews that respond naturally to what people say, monitor call quality in real-time, and turn raw responses into structured insight almost as soon as fieldwork wraps up. This end-to-end coverage, from recruitment through analysis, is what truly sets our platform apart. We provide a genuinely AI-powered Terapage platform for research that only automates a single step.