Eagle_V5_Flagship_Deck Final

We’re introducing EAGLE, our ecosystem designed for leading-edge insurance companies. This isn't just a CRM, ERP, or MIS system; it's all three unified into one powerful solution. We’ve developed EAGLE as the operating layer that manages end-to-end insurance assistance, from the initial call center interaction to final accounting, ensuring one continuous record. With over 25 years in production, EAGLE handles more than 500,000 cases annually, supports over 350 daily users, and is built on 2.5 million lines of code. Our platform covers all aspects of your operations, from the Front Office, which handles operations desk, call center, and live case management, to the Middle Office for supplier networks, invoices, and payments, and the Back Office for accounting and marketing departments. Every case flows through a disciplined circuit, ensuring consistency and efficiency. Not only does it streamline processes for policyholders, suppliers, and administrative staff, but it also simplifies accounting. We believe regulation should be a checkbox, not a project, which is why EAGLE provides built-in compliance features such as multi-company fronting, Solvency II coverage, myData integration, and GDPR compliance. With EAGLE, you gain access to comprehensive dashboards like the RSA Frequency Dashboard, allowing you to see loss frequency before it impacts your costs, and the Main Dashboard, which provides a three-month overview of every contract's production on a single screen. For medical cases, our Medical Dashboard tracks hospitalizations and invoiced ratios per hospital, with 99.7% of cases invoiced at final status and over 8 hospitals tracked live. EAGLE truly sits at the center of every relationship an assistance company depends on.