Bill Tomkins Resume

Bill TOMKINS Autobody Estimtor CONTACT 780-680-5595 [email protected] Canada, Edmonton, 188 West view crescent NW PERSONAL INFO Date of birth: 11 March 1976 PROFESSIONAL SUMMARY I am an Autobody Estimator with over 8 years of experience in the Autobody trade. I am adept at writing detailed repair estimates for auto body repairs, as well as ordering parts and managing customer accounts. I have a strong understanding of the auto body repair process, from assessing damage to negotiating with insurance companies. My excellent communication skills and ability to establish good relationships with customers have been key to my success. I have also been commended for my attention to detail and ability to remain organized while working on multiple projects . I am a motivated individual who is eager to bring my expertise to your team. EXPERIENCE Shop Foreman 2016 - 2022 Herbers Autobody West, Canada, Edmonton At Herbers Autobody, I served as Shop Foreman for six years, responsible for overseeing and managing the daily operations of the auto body shop. During my tenure, I managed a team of mechanics and technicians to ensure eqcient operations and •uality customer service. My duties included: T Developing operational policies and procedures T Ensuring eqciency and accuracy of all shop operations T Improving workRow processes by introducing new systems T Proubleshooting any technical issues with vehicles T Praining and supervising sta8 on best practices T Maintaining stock levels of shops supplies T Monitoring customer feedback to ensure satisfaction Repair Planner Estimator 2022 - Now Herbers Autobody West, Canada, Edmonton 9epair :lanner Estimator at Herbers Autobody, Canada - 9esponsible for creating and maintaining cost estimates for repair jobs of vehicles, interacting with insurance companies to ensure accurate estimates, and maintaining a database of parts and labor costs. :rovided excellent customer service to both internal and external customers. T :repared accurate cost and time estimates for repairs T Developed and updated repair plans T Compiled labor and parts costs T Collaborated with insurance companies T Managed warranty and customer in•uiries T Ensured customer satisfaction T Maintained database of parts pricesSKILLS Communication :roblem-solving Peamwork Mitchell Cloud