TM and Payment Solutions Catalog

Treasury Management | Payment Solutions | Community Bank COMMUNITY BANK TREASURY MANAGEMENT PRODUCT CATALOG 2026 https://www.cb.bank/business/manage/treasury-management-and-payment-solutions1 Treasury Management | Payment Solutions | Community Bank Executive summary ??? Table of Contents Executive summary ........................................................................................................................... 1 Automated Clearing House (ACH)..................................................................................................2 ACH Terminology...............................................................................................................................4 Business Bill Pay............................................................................................................................... 6 Checks.................................................................................................................................................7 Commercial Card...............................................................................................................................8 Credit Cards ........................................................................................................................................9 Integrated Payables........................................................................................................................ 10 Lockbox.............................................................................................................................................11 Merchant Services...........................................................................................................................12 Remote Deposit Capture................................................................................................................13 Wire Transfer....................................................................................................................................142 Treasury Management | Payment Solutions | Community Bank Automated Clearing House (ACH)  Origination: Community Bank uses the Automated Clearing House System (ACH) to facilitate various electronic payments, including direct deposits, bill payments, and other electronic transfers. ACH is a secure, efficient, and convenient way to transfer funds electronically from one US bank account to another. Electronic transactions via ACH can be business to business, business to consumer, consumer to consumer and consumer to business. ACH transactions are processed in batches, allowing for cost-effective and efficient handling of multiple payments and payment types. Community Bank adheres to the National Automated Clearing House Association rules and regulations to ensure proper funds transfer activity and to reduce the risk of fraud. Community Bank’s ACH transactions are encrypted and monitored for suspicious activities  ACH Block Service: An account-level service that prevents all ACH debit transactions from posting to a client's account. This service is ideal for those who do not wish to have any ACH Debits posted to their account.  ACH Credit Positive Pay (Alkami): Designed to help clients manage unauthorized ACH credits. Through Community Bank’s ACH Credit Positive service, clients can easily add an authorized list of their clients, permitting their transactions to post. Clients can also block authorized clients or set transaction parameters such as amount limit, frequency, and start/end date. With ACH Credit Positive Pay, clients can review incoming ACH credits that do not meet predefined criteria and determine if the transaction is authorized. Clients can decide to accept authorized transactions and return unauthorized transactions. Clients receive notification of suspicious activity, if any, by 8 a.m. ET and decisions and decisions are required no later than 2 p.m. ET.3 Treasury Management | Payment Solutions | Community Bank  ACH Debit Positive Pay (Alkami): designed to help clients manage unauthorized ACH debits. Through Community Bank’s ACH Positive service, clients can easily add an authorized list of their clients, permitting their transactions to post. Clients can also block authorized clients or set transaction parameters such as amount limit, frequency, and start/end date. With ACH Debit Positive Pay, clients can review incoming ACH debits that do not meet predefined criteria and determine if the transaction is authorized. Clients can decide to accept authorized transactions and return unauthorized transactions. Clients receive notification of suspicious activity, if any, by 8 a.m. ET and decisions and decisions are required no later than 2 p.m. ET.  ACH Credit and Debit Positive Pay (EPA): Designed to help clients manage incoming unauthorized ACH transactions. Through Community Bank’s EPA Positive service, clients can easily add an authorized list of their clients, permitting their transactions to post. Clients can also block authorized transactions or set transaction parameters, such as amount limits, frequency, and start/end dates. With ACH Positive Pay, clients can review incoming ACH credits and debits that do not meet predefined criteria and determine if the transaction is authorized. Clients can decide to accept authorized transactions and return unauthorized transactions. Clients receive notification of suspicious activity, if any, by 8 a.m. ET and decisions and decisions are required no later than 2 p.m. ET.4 Treasury Management | Payment Solutions | Community Bank ACH Terminology  ACH (Automated Clearing House): A network that facilitates electronic funds transfers between banks and financial institutions, enabling direct deposits and payments.  ACH Balanced File: A file where the total debit amount equals the total credit amount. The sum of all transactions in the file matches, ensuring that the total amount being debited from accounts equals the total amount being credited. The ACH settlement account is typically receiving the offset amount.  ACH Credit: A type of ACH transaction where funds are transferred from the sender’s account to the recipient’s account, commonly used for direct deposits and payments.  ACH Debit: An ACH transaction where the sender pulls funds from the recipient’s account, often used for bill payments and subscriptions.  ACH Network: The system that processes ACH transactions, connecting various banks and financial institutions to facilitate electronic payments.  ACH Operator: the Federal Reserve  ACH Originator: A Community Bank business client that initiates an ACH transaction, as the entity making the payment. The Community Bank business client, as the originator, has a direct relationship with the receiver.  ACH Receiver: The individual or entity that receives the funds in an ACH transaction, typically the payee or the business receiving payment.  ACH Return: An ACH transaction that is rejected or returned to the originator, often due to insufficient funds, closed accounts, or incorrect account information.  ACH Unbalanced File: An ACH file that does not include the off-setting settlement transaction(s).  Batch Processing: The method of processing ACH transactions in groups or batches rather than individually, which enhances efficiency and reduces costs.  Effective Date: The date specified in the ACH file indicates when an ACH transaction is scheduled to be processed or when the funds are expected to be available in the recipient's account.  Micro-Deposit Verification: A method used to verify an account by sending small deposits (often less than $1) to the recipient's bank account, which they must confirm to establish account ownership.5 Treasury Management | Payment Solutions | Community Bank  NACHA (National Automated Clearing House Association): The organization that governs the ACH network in the U.S., setting rules and standards for ACH transactions.  Originating Depository Financial Institution (ODFI): The bank that originates the ACH entry on behalf of the ACH Originator.  Payment Processing: The overall procedure of handling ACH transactions, including initiation, verification, processing, and settlement.  Prefund: is a specific payment arrangement in which the originator’s funds are held or withdrawn in advance of an ACH file or batch being originated or processed. Prefund minimizes bank exposure and risk.  Prenotification (Prenote): A zero-dollar transaction sent to verify the accuracy of the recipient’s account information before initiating actual payments.  Receiving Depository Financial Institution (RDFI): The bank that receives the ACH entry on behalf of the ACH Receiver.  Reversal: A transaction that undoes a previously processed ACH transaction, typically initiated by the originator to correct an error.  Settlement: The process of transferring funds between financial institutions after an ACH transaction is initiated, usually occurring on the next business day.  Settlement Date: The settlement date, in most cases, is the same date as the effective date. However, based on processing time, the settlement date may occur after the effective date.  Third-Party Payment Processor (TPPP): a business that offers payment processing services for merchants and other businesses. TPPP act as intermediaries securely processing payments on behalf of businesses.  Third-Party Sender (TPS): also known as a Third-Party Originator, a Third-Party sender originates ACH entries on behalf of another business through its own financial institution. The TPS is considered the ACH originator and directly facilitates transactions and funds pass through the TPS account, unlike a TPPP.  Third-Party Service Provider (TPSP): a company other than the Originator, Originating Depository Financial Institution (ODFI), or Receiving Depository Financial Institution (RFI) that performs a function of the ACH processing on behalf of the ODFI or RDFI.6 Treasury Management | Payment Solutions | Community Bank Business Bill Pay A comprehensive online payment system designed to streamline the bill payment process. It is safe, secure, and efficient. Business Bill Pay helps clients manage timely payments to vendors and suppliers. Features Include:  Add, edit, and remove Payees  Recurring payments  Payment reminders and confirmations  Detailed payment history7 Treasury Management | Payment Solutions | Community Bank Checks A fraud prevention tool that verifies the legitimacy of checks presented for payment. Check Positive Pay quickly identifies fraudulent, unauthorized checks.  Check Block Service: An account-level service that prevents checks from posting to a client's account. This service is ideal for those who do not wish to have any checks posted to their account. This service eliminates the possibility of fraudulent check postings.  Check Positive Pay: When using Check Positive Pay, the client provides the bank with a check issuance file that includes the check number, dollar amount, payee and the issue date. When a check is presented for payment, the check positive pay service, compares the client’s check issuance information to the information received. If the information matches, the bank will process the check. If there is a discrepancy, the check information will be presented to the client to decide to pay or return the item. Clients receive an email notification between 8:00 pm and 8:30 pm the prior business day and exceptions must be decisioned by 1:00 pm the next business day.  Check Reverse Positive Pay: With Reverse Positive Pay, clients are notified when any check is presented against their account for payment. Clients can decide to accept or reject the payments. No issuance file is needed for this service  Check Teller Positive Pay: This is included in the bank’s Check Positive Pay service. In real-time, when a check is presented at the bank, the teller will access a client’s check issuance information to confirm the legitimacy of the check. Checks that do not meet a client’s issuance file will not be accepted.8 Treasury Management | Payment Solutions | Community Bank Commercial Card A payment solution designed to help businesses manage spend, create efficiencies and improve visibility on expenses such as fuel, travel and entertainment, and everyday purchases. Clients are eligible to earn a rebate based on annual spend. Clients using Commercial Card pay their balance (at the company level) in full monthly. Key Features:  Set spending limits and controls for different departments or employees  Access detail reports and analytics to assess spending patterns  Customized reporting for budgeting and forecasting Key Benefits:  Expense management  Increased efficiency  Optimized payment processing  Financial systems integration9 Treasury Management | Payment Solutions | Community Bank Credit Cards The bank’s credit card program is a versatile payment solution with enhanced security features and a generous rewards program. The program offers an easy-to-use online portal and mobile app for payment management. View transactions, make payments and see rewards status in real-time. Security Features:  Robust security measures and fraud protection from unauthorized transactions.  EMV Chip Technology and real-time transaction alerts Key Benefits:  Card can be used for everyday spending and travel  Automated payments to ensure timely transactions  Tailored your payment solution for different spending habits