Sena_SMH10

www.sena.com User’s GuideSMH10 2 © 1998–2024 Sena Technologies Co., Ltd. All rights reserved. Sena Technologies Co., Ltd. reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies Co., Ltd. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™, SRL2™, SRL3™, SRL-EXT™, SRL-Mesh™, Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Momentum EVO™, Cavalry™, Latitude SR™, Latitude SX™, Latitude S1™, 30K™, 33i™, 50S™, 50R™, 50C™, 5S™, 5R™, 5R LITE™, 20S EVO™, 20S™, 10S™, 10C™, 10C PRO™, ProRide EVO™, 10C EVO™, 10U™, 10Upad™, 10R™, ACS10™, ACS-RAM™, B10™, C1™, C10™, C20™,CAST™, 3S™, 3S PLUS™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™, Savage™, Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, IMPULSE™, FURY™, R1™, R1 EVO™, R1 EVO CS™, R2™, R2 EVO™, R2X™, M1™, M1 EVO™, S1™, RUMBA™, RC1™, RC3™, RC4™, STRYKER™, Handlebar Remote™, Wristband Remote™, PowerPro Mount™, Powerbank™, FreeWire™, WiFi Docking Station™, WiFi Sync Cable™, WiFi Adapter™, +mesh™, +Mesh Universal™, MeshPort Blue™, MeshPort Red™, MeshPort Black™, Econo™, OUTLANDER M™, OUTRUSH™, OUTRUSH R™, OUTSTAR™, OUTSTAR S™, OUTFORCE™, OUTRIDE™, OUTRUSH M™, EcoCom™, Parani A10™, Parani A20™, Parani M10™, pi™, Snowtalk™, Snowtalk2™, SR10™, SR10i™, SM10™, SPIDER RT1™, SPIDER ST1™, X1™, X1 Pro™, X1S™, EXPAND™, EXPAND BOOM™, EXPAND MESH™, Bluetooth Mic & Intercom™, Tufftalk™, Tufftalk Lite™, Tufftalk M™, NAUTITALK Bosun™, NAUTITALK N2R™ are trademarks of Sena Technologies Co., Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Sena. GoPro®ISAREGISTEREDTRADEMARKOF7OODMAN,ABSOF3AN-ATEO#ALIFORNIA3ENA4ECHNOLOGIES#O,TDh3ENAv ISNOTAFlLIATEDWITH7OODMAN Labs, Inc. The Sena Bluetooth Pack for GoPro® is an aftermarket accessory specially designed and manufactured by Sena Technologies Co., Ltd. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and trade names are those of their respective owners. SMH10 3 English CONTENTS 1. INTRODUCTION................................................................................5 2. PACKAGE CONTENTS .....................................................................6 3. INSTALLING THE SMH10 ON YOUR HELMET................................7 4. POWERING ON/OFF AND CHARGING..........................................10 4.1 Powering On .................................................................................. 10 4.2 Powering Off .................................................................................. 10 4.3 Charging ........................................................................................ 10 4.4 Low Battery Warning ...................................................................... 11 4.5 Checking the Battery Level ........................................................... 11 5. VOLUME ADJUSTMENT .................................................................11 6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES ...................12 6.1 Mobile Phone Pairing ..................................................................... 12 6.2 Multipoint Pairing ........................................................................... 12 6.3 Bluetooth Stereo Device Pairing .................................................... 13 6.4 Bluetooth GPS Navigation Pairing ................................................. 13 6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter ... 15 7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE ...................................................................................17 7.1 A2DP Stereo Music Only ............................................................... 17 7.2 HFP for Phone Call Only ................................................................ 17 8. INTERCOM PAIRING ......................................................................18 8.1 Pairing with Other SMH10 Headsets for Intercom Conversation ... 18 8.2 Pairing with Other Sena Headset Models for Intercom Conversation .................................................................................. 19 9. SMH10 CONFIGURATION SETTING .............................................19 9.1 Assigning Speed Dial ................................................................... 20 9.2 Enabling/Disabling Voice Activated Phone Answering ................ 21 9.3 Enabling/Disabling Voice Activated Intercom .............................. 21 9.4 Enabling/Disabling Voice Prompts ................................................ 21 9.5 Enabling/Disabling Sidetone ......................................................... 22 9.6 Enabling/Disabling Advanced Noise Control ................................ 22 9.7 Delete all Bluetooth Pairing Information ....................................... 22  %XIT6OICE#ONlGURATION-ENU ...................................................... 23 10. FUNCTION PRIORITY.....................................................................23 11. STEREO MUSIC ..............................................................................24 11.1 By Stereo Audio Cable .................................................................. 24 11.2 By Bluetooth Wireless Stereo ........................................................ 24 12. MOBILE PHONE CALL MAKING AND ANSWERING .....................25 12.1 Mobile Phone Call Making and Answering .................................... 25 12.2 Speed Dialing ................................................................................ 26SMH10 4 13. TWO-WAY INTERCOM ...................................................................27 13.1 Start and End Two-way Intercom ................................................... 27 13.2 Intercom and Mobile Phone Call ................................................... 28 13.3 Intercom and GPS ........................................................................ 28 13.4 Intercom and Two-way Radio ........................................................ 29 14. THREE-WAY CONFERENCE INTERCOM .....................................30 14.1 Start Three-way Intercom ............................................................... 30 14.2 End Three-way Intercom ................................................................ 31 15. FOUR WAY CONFERENCE INTERCOM .......................................32 15.1 Start Four-way Intercom ................................................................. 32 15.2 End Four-way Intercom .................................................................. 32 16. MUSIC SHARING ............................................................................33 17. UNIVERSAL INTERCOM.................................................................33 17.1 Universal Intercom Pairing ............................................................. 34 17.2 Two-way Universal Intercom .......................................................... 34 17.3 Three-way Universal Intercom ....................................................... 34 17.4 Four-way Universal Intercom ......................................................... 36 18. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT .................................................................................37 19. INTERCOM FAILURE ......................................................................38 20. INTERCOM RECONNECTION ........................................................38 21. RESET TO FACTORY DEFAULT SETTINGS.................................38 22. FAULT RESET .................................................................................39 23. FIRMWARE UPGRADE ...................................................................39 24. SENA BLUETOOTH CONNECTION CASE STUDIES ............................40 25. OPERATION QUICK REFERENCE ................................................48 CERTIFICATION AND SAFETY APPROVALS ......................................49 • FCC Compliance Statement ............................................................... 49 • FCC RF Exposure Statement .............................................................. 49 • FCC Caution ....................................................................................... 49 • CE Declaration of Conformity ............................................................ 50 • Industry Canada Statement ............................................................... 50 • Bluetooth License .............................................................................. 50 • WEEE (Waste Electrical and Electronic Equipment) ........................... 50 SAFETY INFORMATION ........................................................................51 • Product Storage and Management .................................................... 51 • Product Use ........................................................................................ 51 • Battery ................................................................................................ 52 PRODUCT WARRANTY AND DISCLAIMER .........................................53 • Limited Warranty ................................................................................. 53 • Warranty Exclusions ........................................................................... 55 • Warranty Service ................................................................................. 56SMH10 5 English Thank you for choosing the Sena SMH10, Bluetooth Stereo Headset and Intercom for Motorcycles. With the SMH10, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders. The SMH10 is compliant with the Bluetooth supporting the following PROlLES(EADSET0ROlLE(ANDS &REE0ROlLE(&0 !DVANCED!UDIO $ISTRIBUTION0ROlLE!$0 AND!UDIO6IDEO2EMOTE#ONTROL0ROlLE (AVRCP). Please check with the manufacturers of other devices to determine their compatibility with this headset. Please read this user’s guide carefully before using the headset. Also check www.sena.com for the latest version of the user’s guide and additional information related to Sena Bluetooth products. 1. INTRODUCTION 4HE3-(FEATURES • Bluetooth handsfree for Bluetooth mobile phones • Bluetooth stereo headset for Bluetooth audio devices such as MP3 players • Bluetooth stereo headset for Bluetooth GPS navigations • Music sharing during two-way interocm conversation • Bluetooth intercom up to 900 meters (980 yards)* • Four-way conference intercom • Intercom with non-Sena Bluetooth headsets • Three-way conference phone call with intercom participant • Multipoint Bluetooth pairing with GPS navigation or Sena SR10 two-way radio adapter • Multipoint Bluetooth for dual mobile phone • Stereo music by 3.5mm audio cable • Firmware upgradeable +EY3PECIlCATIONS • Bluetooth •3UPPORTING PROlLES (EADSET 0ROlLE (ANDS &REE 0ROlLE (&0  !DVANCED!UDIO$ISTRIBUTION0ROlLE !$0 !UDIO6IDEO2EMOTE #ONTROL0ROlLE!62#0 * in open terrain SMH10 6 2. PACKAGE CONTENTS • Headset Main Unit Jog Dial • Answer and end a mobile phone call • Reject an incoming mobile phone call • Start and end intercom conversation • Volume adjustment by rotating • Play and pause Bluetooth stereo device • Track-forward and track-back by rotating while pressing the button • Enter into intercom pairing mode • Enter into voice configuration setting • Navigate through configuration menu Phone Button • Answer and end a mobile phone call • Redial last number • Call transfer between mobile phone and headset • Enter into mobile phone pairing mode • Enter into Bluetooth stereo device paring mode • Enter into factory reset mode DC Power Charging & Firmware Upgrade Port Microphone MP3 Jack Speakers • Clamp and Speakers • Boom Microphone • Wired Microphone • Clamp Unit - Speaker-Microphone Clamp Unit - Basic Kit (SMH10-10/SMH10D-10) - Speaker-Microphone Clamp Unit with Universal Microphone Kit (SMH10-11/SMH10D-11)SMH10 7 English To securely install the SMH10 on the helmet, please follow the procedure. 1. Loosen the two screws on the back plate of the speakermicrophone clamp unit using the enclosed Allen Wrench. Insert the back plate of the clamp unit between the internal padding and external shell of the helmet, and tighten the two screws. Please make sure that the microphone is located properly close to your mouth when you wear the helmet. Insert 3. INSTALLING THE SMH10 ON YOUR HELMET • USB Power & Data Cable • 3.5mm Stereo Audio Jack Cable • Glued Surface Mounting Adapter • Microphone Sponges • Speaker Pads • Hook and Loop Fasteners for Speakers • Allen Wrench SMH10 8 0LEASEADJUSTTHEDIRECTIONOFTHEMICROPHONESOTHATTHElNSIDE of the microphone is facing outward; away from your lips. You can EASILYRECOGNIZEITBYTOUCHINGTHElNWITHYOURlNGERS fin The microphone cap helps you to cut down incoming microphone wind noise by protecting the microphone from the wind and provide clearer voice audio sound. Put the microphone cap on the side of THEMICROPHONETHATHASTHElNONIT When installing the boom microphone included in the “Universal Microphone Kit”, place the hook and loop fastener end of the boom microphone between the internal helmet cheek pad and the internal wall of the helmet shell. The boom microphone should be mounted so it is facing close to your mouth when you wear the helmet. You can use the enclosed hook and loop fastener and holder for the boom microphone to ensure secure placement. In the case of the wired microphone also included in the “Universal Microphone Kit”, attach the enclosed hook and loop fastener for wired microphone to the inside of the chin guard for full-face helmets. Place the wired microphone on the hook and loop fastener and connect it to the connector of the clamp unit.SMH10 9 English 3. Place the helmet speakers along with the hook and loop fasteners, centered to your ear, in the ear pockets of the helmet. If the helmet has deep ear pockets, you can use the speaker pads to place the speakers closer to your ears. 4. If you have any problem to clamp the speaker-microphone unit on the helmet for any reason, you may use the glued surface mounting adapter to attach the speaker-microphone clamp unit on the external surface of the helmet. • Remove the back plate of the speaker-microphone clamp unit by loosening the two screws with the enclosed Allen Wrench. • Attach the glued external adapter to the speaker-microphone clamp unit by tightening the two screws instead of the removed back plate. • Locate a proper surface on the helmet to attach the unit, clean the helmet surface location with a moistened towel, and allow to dry thoroughly. • Peel off the cover of the adhesive tape of the adapter and attach the unit on the proper surface of your helmet. Attach Sena recommends the clamp unit over the glued surface mounting adapter. Even though the glued surface mounting adapter is provided for convenience, Sena does not assume any responsibility for use of it. Users may have to use the glued adapter at their own risk and responsibility. 5. Attach the headset main unit to the speaker-microphone clamp unit. Insert the bottom part of the main unit completely into the LOWERSLOTOFTHECLAMPUNITlRST4HENPUSHTHEUPPERPARTOFTHE main unit until it clicks into the upper holder of the clamp unit.SMH10 10 6. To remove the main headset from the speaker-microphone clamp unit, hold the lower part of the speaker-microphone clamp unit with your thumb and gently press down the hook on the upper part of THEHEADSETMAINUNITWITHYOURINDEXlNGERUNTILITCLICKSOUT9OU may have to do this to charge up or to carry the headset main unit. 4. POWERING ON/OFF AND CHARGING To power on and off the headset, you don’t need to press and hold any button for several seconds. Just short press the Jog Dial and the Phone Button simultaneously, and you will get quick on-and-off convenience. 4.1 Powering On Press the Jog Dial and the Phone Button at the same time for about 1 second to power on. The blue LED turns on and you will hear ascending beeps. 4.2 Powering Off Just short press the Jog Dial and the Phone Button simultaneously, you don’t need to press and hold for a few seconds. The red LED turns on for a while until it turns off completely and you will hear descending beeps. 4.3 Charging The LED turns on red while charging, and turns to blue when the headset is fully charged. It takes about 2.5 hours to be completely charged.